Please note that tracking information will appear 2-5 days after ordering. If you can't find tracking information of your package, please try again in 1-2 days.
As an alternative, you can also check the tracking number with other providers.
There are several providers on the market that enable package tracking across companies:
Of course, you can also contact us by email at any time.
In this case, please send us an email to: firstname.lastname@example.org
If you want to send us an e-mail, please send us the following data in the e-mail:
(This allows us to process your request faster to your satisfaction.)
- your full name
- your order number
SHIPPING/ DELIVERY TIME
HOW MUCH ARE THE SHIPPING COSTS?
We ship all items free of charge to United States worldwide.
WHAT IS THE AVERAGE DELIVERY TIME?
The delivery time is about 15-20 working days depending on the destination country.
* Please note these are estimated delivery times only but don't worry we will always try our best to deliver on or before your delivery dates.
Delivery time sometimes changes due to high demand for our items. If you have any questions about your delivery, please write to us at email@example.com.
Delivery times are affected during the holidays; Manufacturers and couriers will limit their operations at these times. Unfortunately, this is beyond our control. Normal service will resume immediately after the holidays.
Please ensure all delivery information is correct. If there is incorrect or missing information, we may contact you to update delivery information, which may result in delays in delivery.
DELIVERY NOT ARRIVED?
If this happens then please send us a message with your order number that you received from us by email. To get to our support team contact: firstname.lastname@example.org.
IS MY SHIPPING INSURED?
Yes, your shipment will be insured by us!
In the rare event that a product doesn't reach you or has been damaged on the way, you can of course contact us
- to have the goods redelivered
- Get a full refund of the purchase amount
Here we attach great importance to customer satisfaction, which is why we are very cooperative in this case and want to make our customers happy in the long term.
In this case, please send us an email to: email@example.com.
If you want to send us an e-mail, please send us the following data in the e-mail (this allows us to process your request faster and to your satisfaction):
- your full name
- your order number
WHY IS MY SHIPPING STATUS NOT UPDATED?
Your shipment may be delayed for many reasons. Delays can often be caused by weather events, customs or backlogs, for example. Sometimes the shipping companies also need time to update their tracking information.
If the tracking information is not up to date, don't worry because your shipment is insured by us.
ARE MY PAYMENT DETAILS SAFE WITH YOU?
Your data on our website is always protected - that's why we only use payment providers that are certified according to European banking law.
When selecting payment providers, it is always important to us that you, the customer, get the best service.
The selected payment providers offer high-quality customer service, which will always take care of you and your questions, should you ever have any.
WHICH PAYMENT OPTIONS CAN I USE?
We always want to guarantee you safe shopping on our website.
That's why we only use payment providers that are proven to be secure and offer you a great service if you have any difficulties with your payment.
The following secure and certified payment providers are available for your shopping experience:
ARE MY DATA SECURE?
Your data is always transmitted via a secure connection and is therefore subject to the usual security standards. The transmission of your data is never a risk. Your safety is our top priority!
CAN I PURCHASE ON INVOICE OR IN ADVANCE?
Unfortunately, due to the very high effort involved, we do not offer prepayment, surname or bank transfer (prepayment) as payment options.
The following payment methods are possible:
- Credit card
- Apple pay
- Google pay
- Shop Pay
DO YOU OFFER A REFUND IF I DON'T LIKE THE PRODUCT?
Absolutely! We offer a full refund for your order if you don't like the product. Visit our Refund Policy for more details.
HOW LONG DO I HAVE TO RETURN THE GOODS TO Bestoris Deals?
Since we know that under time pressure you can only test ugly items, we offer an extended right of return of 14 days after receipt of the goods. You have 14 days after receipt of the goods to send them back to us and receive the full purchase amount after a positive check.
Please note that hygiene and consumable items are unfortunately excluded from this for legal reasons.
I HAVE MORE QUESTIONS HOW CAN I CONTACT Bestoris Deals?
The easiest way to contact us is by email at firstname.lastname@example.org .
HOW AND WHEN IS BESTORIS DEALS AVAILABLE?